Privacy Policy

1. Introduction

Budget Rental (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit budgetrental.org or contact us by phone to make a car rental booking. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Booking Information: Pickup/return locations and dates, vehicle preferences, and payment details (processed securely through our payment partners).
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our Site.
• Communications: Records of calls and emails you send to us for the purposes of service delivery and quality assurance.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm car rental reservations on your behalf.
• Communicate with you about your booking, including confirmations, modifications, and cancellations.
• Respond to your inquiries and provide customer support.
• Send you promotional offers and newsletters, where you have opted in to receive them.
• Improve our Site, services, and user experience through analytics and feedback.
• Comply with applicable legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Car Rental Suppliers: To fulfill your booking with companies such as Enterprise, Hertz, Avis, Budget, National, and others.
• Payment Processors: To securely process your payment transactions.
• Service Providers: Third-party vendors who assist us with website hosting, analytics, email delivery, and customer support, under strict confidentiality agreements.
• Legal Authorities: When required by law, court order, or governmental regulation.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use them to remember your preferences, understand how you navigate our Site, and serve relevant advertising. You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of certain parts of our Site. For more details, see our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Booking records are generally retained for seven (7) years for accounting and legal compliance purposes.

7. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails or by calling us.

To exercise any of these rights, contact us at support@budgetrental.org or call 1-866-495-1676.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date. Your continued use of our Site after any changes constitutes acceptance of the updated policy.

12. Contact Us